House Cleaning Services

Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.

Cleaning supplies are included in every cleaning. If you prefer that we use a special cleaning product, give us a ring. You will need to purchase the special products and leave them out on cleaning day.

It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard.

No, you can cancel service anytime as long as it is not within 24 hours of the service. You don’t have to commit to any contracts or a pre-determined number of appointments.

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks, and interviews. We also require significant experience in residential house cleaning to work with us.

Booking your house cleaning with us couldn’t be simpler. Just let us know your address, how many bedrooms and bathrooms you have, and your preferred cleaning date—then sit back and relax while our experienced team makes your home shine.

Need to reschedule or cancel? We understand that life gets busy! If you contact us at least 24 hours in advance, we’ll happily move your appointment or cancel without any fuss or fees. Our goal is to make the entire process as convenient and flexible as possible for you.

Absolutely. We take pride in our work and want you to feel just as delighted with your clean home as we are. If there’s ever anything that doesn’t meet your expectations, just let us know within 24 hours and we’ll gladly return to make things right. Our team is committed to ensuring your complete satisfaction, on every visit and with every job.

Not at all—it’s entirely up to you! Many of our clients hand over access so we can clean while they’re out at work, running errands, or just enjoying some free time. If you’d feel more comfortable being home during your cleaning, that’s no problem either. Just let us know your preference, and we’ll accommodate your schedule to make the process as seamless as possible.

In most cases, a first-time cleaning—especially if your home hasn’t had a professional touch in a while—will require a bit of extra time and attention. We typically recommend starting with a deep cleaning for that very reason. This ensures every nook and cranny is dust- and allergen-free from day one. Because deep cleans are more thorough than standard upkeep, there is usually a higher initial cost. Once your space is sparkling, future cleanings are quicker and often cost less. Let us know the current state of your home, and we’ll happily explain any pricing in advance!

The time required for a condo cleaning can vary based on the size and overall condition of your home. Most cleanings take anywhere from 2 to 4 hours. If your space is larger, or hasn’t had a thorough clean in a while, it may take a bit longer. For a more specific timeframe tailored to your home and your needs, just get in touch with us—our team will be happy to provide an estimate and discuss your preferences.

Once you’ve scheduled your condo cleaning, you’ll receive a confirmation by email with all the details of your appointment. On the day of your service, a trusted Eh! Maids cleaning professional will arrive right on time, fully equipped and ready to get to work. You can simply sit back and relax while we handle everything—rest assured, your condo will be left spotless and refreshed, just as promised. 

While we strive to cover every corner of your condo, there may be some specialized cleaning tasks outside our standard services—think hazardous material removal, exterior window washing beyond the first floor, or heavy-duty upholstery restoration. If you have a unique request or you’re unsure whether a particular job is included, just reach out to us. We’ll always be upfront about what we can offer, and if something falls outside our scope, we’re happy to recommend trusted local specialists who can help.

You can easily see what our happy customers have to say—and check out photos of our work—by visiting our Google Business Page. There, you’ll find genuine reviews and before-and-after snapshots that showcase the quality of our cleaning services. This is a great way to gain peace of mind and see the results for yourself before booking! 

Absolutely! Our customer support is available whenever you need assistance or have a question while your cleaning is underway. You can stay in touch with us throughout the process—whether it’s by giving us a call or sending an email, we’re happy to help and ensure your experience is a smooth one. If you think of something last minute or want to make a request, simply reach out. We pride ourselves on being responsive, flexible, and ready to put your mind at ease.

We know that life happens and plans can change. If you need to cancel or reschedule your cleaning appointment, simply let us know at least 24 hours in advance. This way, we can adjust our schedule and you won’t be charged a cancellation fee. For same-day cancellations, a fee may apply, but we’ll always do our best to accommodate your needs—just reach out and we’ll work together to find a new time that works for you.

Payment for your house cleaning is only processed after your service has been completed and you’re delighted with the results. For your convenience, we accept a variety of payment options including credit cards, debit cards, and e-transfers. If you have any questions about payment or need to arrange a specific method, just let us know—we’re happy to help! Please note we do put a hold on the payment 1-3 days before your cleaning service.

With so many tidying options, figuring out the perfect fit for your space can feel like picking the right poutine spot on Queen Street—overwhelming, but totally worth it. Here’s a quick guide to help you decide:

• First-Time Clean or Overdue Spruce-Up?
  If your home is furnished and you want that “just-moved-in” freshness (or it’s your first clean with us), go for a deep clean. Think of it as spring cleaning—but you can skip the rubber gloves.
• Regular Upkeep Needed?
  For ongoing sparkle, our routine cleans are just the ticket. Ideal for maintaining that fresh, airy feeling week after week. Pro tip: regular service means more time for brunch in the Distillery District and less time scrubbing baseboards.
• Moving Day on the Horizon?
  If you’re moving in or out of an unfurnished space, our move in/out cleaning is your moving day lifesaver—scrubbing away all the little reminders of past tenants before you unpack.

Have questions? Not sure what suits your home best? Give us a call or send us a message—we’ll help you choose faster than you can say “extra maple syrup!” And as a hearty thank you for doing your homework, ask about our current promotions for first-time bookings.