Virtual Assistant Application

 
 
Thank you for your interest in our virtual assistant position.
 
We are an Ontario, Canada based, technology enabled residential cleaning company. We are growing quickly and are bringing on a Virtual Assistant to help sustain company growth.

 
You will have the opportunity to be involved with multiple aspects of a local services company. We are looking for someone who has great customer service skills, is a fast learner, and can commit to working with a company long-term.
 
Our pay rate is starting at a $3 / hour CAD three-month trial period. Once the trial period is up, you will have a raise up to $3.50 CAD. Company growth bonuses will be paid as well.
 
 

Requirements:

Positive attitude and highly energetic
Must have a quality noise-cancelling headset
Excellent English speaking and writing
Reliable PC, having a backup PC is preferred also
Fast Internet
Comfortable answering and speaking on phone
 

Software (Bonus if previous experience):

Launch27
Active Campaign
Gmail
Tawk.to
Ring Central
Slab
 

Initial Tasks:

Scheduling, coordinating, routing cleaning teams
Scheduling / rescheduling customers
Calculating and paying payroll
Expanded customer service responsibilities including answering customer phone calls, emails, online chat, etc.
Independent cleaner recruitment
Customer complaints
Communication with independent cleaners
Current customer and new lead follow up
 

Future Tasks:

Create local citations for the business
Create backlinks for the business
Post & Renew kijiji ads
Researching topics, writing blog posts
Posting on social media (facebook, instagram, twitter, pinterest) 
 
Please fill out the application below in full for consideration: