Work With Us
By applying for and accepting work through Eh! Maids via ehmaids.ca you and / or your company hereby referred to as “the Contractor” are agreeing to all the terms set forth in this agreement.
By using our website, it’s counterparts and signing this document the Contractor is acknowledging that:
- The Contractor is an independent contractor and 100% responsible for their own equipment, insurance, vehicles, taxes and any other business expenses which the Contractor may incur.
- The Contractor has read the entirety of this document and agreed to it’s contents.
Eh! Maids may cease to provide jobs and/or work to the Contractor at any time for any reason with or without warning if there is any breach of this contract, negative feedback or any other reason Eh! Maids sees fit to discontinue work with the contractor.
Eh! Maids’ work agreement is subject to change. It’s the responsibility of the Contractor to keep up with changes to the terms of this agreement.
The Contractor is required to have the following to complete each job successfully. Eh! Maids may work with the contractor to help meet these requirements. Doing so will in no way qualify the Contractor as a Eh! Maids employee.
A Contractor who fails to meet these requirements within 90 days will cease to receive new work until these requirements are met.
- Daily access to an Internet connection
- Reliable vehicle and or transportation to and from job sites.
- Their own cleaning supplies and equipment.
- A clean criminal background, police record check before the first assigned service as well as annually or upn request.
Contractors can set their own availability when working with Eh! Maids. However, if the Contractor has marked themselves as available the Contractor is required to show up to the agreed upon location at the agreed upon time, failure to do so without advance warning may result in no longer being eligible to receive jobs from Eh! Maids.
INSURANCE & LIABILITY
The Contractor is liable for anything which may happen on a job including refunds, cost of re-cleaning or damages / breakages which may happened on the job. This could include damage to the Contractors equipment, supplies or persons and / or damage to the clients equipment, supplies, home/residence/business or persons. The Contractor is recommended to purchase and maintain general liability insurance.
Compensation is based on a pre-set revenue split at a base of 60%. This split is reflective of revenue Eh! Maids sees from jobs the Contractor has performed services for. The total split is subject to performance and internal review which may result in an increase or decrease in the percentage shared. Compensation will be paid no sooner than 1 week after a job has been completed and signed off by the customer.
If a refund is issued and/or a re-cleaning is required the Contractor may not receive any compensation for the work performed. Eh! Maids will only pay for jobs that were completed successfully.
Our incentive program is simple and effective in boosting the pay to the contractors that put in an extra effort to receive a 5 star google or yelp review. For each 5 star google or yelp review acquired by a contractor an additional $25 will be added on to the contractors pay. The review must stay within its respective review partner for a minimum of 2 weeks for the contractor to receive the $25 bonus.
If for any reason the end client (recipient of the service) isn’t happy or if a refund is given, whether that be due to poor performance, lack of quality, dishonesty, being late to an appointment and/or any unforeseen reasons Eh! Maids is not obligated to pay the Contractor for any services rendered.
In case of termination, Eh! Maids will only deliver a final payment for services rendered that resulted in a positive cash flow. If services resulted in any loss of business and/ or refund to the end client (recipient of the service) the Contractor may or may not be paid for those services. Any payment given would be a show of goodwill on Eh! Maids part.
If Eh! Maids issues a refund for any service(s) rendered by the Contractor for any reason the Contractor won’t be entitled to payment for those services. Any payment given at that time will be considered a good faith bonus.
In summary, if Eh! Maids doesn’t get paid, neither does the Contractor. Eh! Maids and the Contractor are equal partners who share in both profits and losses.
JOBS AND CUSTOMERS
Eh! Maids owns all rights to client information including name, address, phone number, email address, photographs taken of the client’s property, any keys to a client’s property and the relationship with the client.
Solicitation to the client is strictly forbidden. Solicitation could include: asking for additional tips, asking the client to pay via cash or check for the service without being asked to or contacting the client after a service has been rendered for additional services, even if those services are unrelated to services Eh! Maids offers. In short, Eh! Maids owns 100% of the clients and client relationships and all business related to them.
INVITATIONS AND JOB ACCEPTANCE
Each contractor will be given equal opportunity to new jobs via email or the phone app. All information regarding the service will be provided in the service invitation. It is the responsibility of the contractor to know what is expected from each service and extras offered by Eh! Maids. The contractor should call the office if they are unsure about any of the requirements in a service invitation BEFORE accepting.
Once a job has been accepted and assigned, it is the responsibility of the contractor to fulfill the service as per the agreement with the customer and Eh! Maids. If a service can not be completed by the contractor Eh! Maids staff will do their best to find a replacement contractor. If a replacement contractor can not be found, it is the responsibility of the assigned contractor to fulfill the service. Contractors who do not fulfill an assigned service will be under review for contract breach, and the contract between the contractor and Eh! Maids will be considered for termination.
ALCOHOL AND SUBSTANCE ABUSE
Eh! Maids is a drug and alcohol-free workplace. The use of or being under the influence of illegal drugs and/or alcohol is inconsistent with the behavior expected of contractors and employees.
The use, possession, distribution or sale of controlled substances such as drugs or alcohol, being under the influence of controlled substances (drugs and alcohol) is strictly prohibited while on duty, on company premises, at any Eh! Maids work site or while operating Company equipment or vehicles.